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Home > How to guide > Guide for Users > Handling Candidate Applications > Processing Applications > Application and CV Page Overview > Two-Way Email Tab

Two-Way Email Tab

Two-way email provides an email thread history between the recruiter and candidate when they are initiated from this part of the system.

Two-way email tab (2).png

Sending a Two-Way Email

  1. Select the appropriate vacancy then select All Applications to display the Candidates list.
  2. Select the Candidate Name then select the Two-way email tab.
  3. Click Compose email to this candidate to automatically launch Microsoft® Outlook, with the system-generated email address for the candidate in the To field.

sending a two way email.png

  1. Do not change the email address or two-way email will not work as expected.
  1. Enter the content for the email and then send it to the candidate.

Viewing the Details of a Two-Way Email

  1. From the Two-way email tab, hover over the From and To values to see the user's email address.
  2. Click any of the values to display the email and any attachments.
  3. Click Close This Window when complete.
Last modified
19:16, 30 Apr 2015

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